TOHOLOGY continues discussing hospitality industry careers. What are the candidate requirements at luxury hotels at the Canadian chain Four Seasons? What is more important, specialised education or experience? We asked these questions to Tatiana Kadykova, Assistant Human Resources Manager at Four Seasons Hotel Lion Palace St. Petersburg, the opening of which is scheduled for mid-2013.
TOHOLOGY: As a representative of the hotel, please describe a potential candidate for your company.
Tatiana Kadykova: The main principle and philosophy of our company are based on the golden rule – treat others as you would like to be treated yourself. That is why we attach utmost importance to personal qualities, attitude to work, to guests and colleagues, willingness to learn and grow, ambition to do their best at the job – everything we call the passion for service.
TOHOLOGY: In your opinion, what is more important: specialised education or experience in the industry?
Tatiana Kadykova: Professional hotel education in Russia is still very young, so many employees are trained on the job. Of course, it is wonderful when a candidate possesses the specialised education, it simplifies the process of entry into the profession.
Radisson Hotel Group announces the appointment of Ramsay Rankoussi as the new head of development for Africa and Daniel Trappler, Senior Director, Development for Sub-Sahara, as the Group continues to increase its presence and renews its commitment to Africa.
On November 29, HRS – Hospitality & Retail Systems held traditional party “In the company of your HRS friends”. Annual event for hoteliers and HoReCa industry professionals was organized at Corinthia Hotel St Petersburg. TOHOLOGY’s photography coverage.
The World Tourism Organization with the contribution of its members and partners developed global guidelines to restart tourism and formulate a sector-wide response to the unprecedented challenge of the COVID-19 pandemic. Action plan includes the most effective manners to make travel safe and seamless to all – workers, companies, destinations and travellers.
General managers, heads of human resources departments and other representatives of the hospitality industry shared ideas regarding hospitality business in Russia and how schools can help hotels to achieve its goals.