TOHOLOGY continues discussing hospitality industry careers. What are the candidate requirements at luxury hotels at the Canadian chain Four Seasons? What is more important, specialised education or experience? We asked these questions to Tatiana Kadykova, Assistant Human Resources Manager at Four Seasons Hotel Lion Palace St. Petersburg, the opening of which is scheduled for mid-2013.
TOHOLOGY: As a representative of the hotel, please describe a potential candidate for your company.
Tatiana Kadykova: The main principle and philosophy of our company are based on the golden rule – treat others as you would like to be treated yourself. That is why we attach utmost importance to personal qualities, attitude to work, to guests and colleagues, willingness to learn and grow, ambition to do their best at the job – everything we call the passion for service.
TOHOLOGY: In your opinion, what is more important: specialised education or experience in the industry?
Tatiana Kadykova: Professional hotel education in Russia is still very young, so many employees are trained on the job. Of course, it is wonderful when a candidate possesses the specialised education, it simplifies the process of entry into the profession.
MICE market professionals from the regions of Russia and the CIS met in Moscow on 24-25 October. Russian Association of Business Travel (ABT-ACTE Russia) hosted the International MICE Geography Show Russia for the fifth time in a row. TOHOLOGY prepared video coverage of the event.
The world supply of alternative accommodations has grown by 33 percent from 2017 to 2018. If it isn’t already on hotelier’s radar, perhaps the specialist has succumbed to some of the myths about the short-term rental market. Industry-first alternative accommodations solution by TravelClick delivers insight on 27 million home-sharing listings.
On November 29, HRS – Hospitality & Retail Systems held traditional party “In the company of your HRS friends”. Annual event for hoteliers and HoReCa industry professionals was organized at Corinthia Hotel St Petersburg. TOHOLOGY’s photography coverage.
Tourism leaders from across the public and private sectors came together at the World Travel Market in London for a high-level discussion on tourism’s role in rural development, the challenges and the opportunities. The Ministers’ Summit, hosted by the World Tourism Organization, focused on tourism innovation and technology and their place in empowering rural communities.