TOHOLOGY continues discussing hospitality industry careers. What are the candidate requirements at luxury hotels at the Canadian chain Four Seasons? What is more important, specialised education or experience? We asked these questions to Tatiana Kadykova, Assistant Human Resources Manager at Four Seasons Hotel Lion Palace St. Petersburg, the opening of which is scheduled for mid-2013.
TOHOLOGY: As a representative of the hotel, please describe a potential candidate for your company.
Tatiana Kadykova: The main principle and philosophy of our company are based on the golden rule – treat others as you would like to be treated yourself. That is why we attach utmost importance to personal qualities, attitude to work, to guests and colleagues, willingness to learn and grow, ambition to do their best at the job – everything we call the passion for service.
TOHOLOGY: In your opinion, what is more important: specialised education or experience in the industry?
Tatiana Kadykova: Professional hotel education in Russia is still very young, so many employees are trained on the job. Of course, it is wonderful when a candidate possesses the specialised education, it simplifies the process of entry into the profession.
The Secretary General of the UNWTO Zurab Pololikashjvili received an overwhelming endorsement by the General Assembly to lead the UN Specialized Agency for a second term for 2022-2025.
Marriott International signs new global agreement for TravelClick’s Agency360, Travel Agent GDS Advertising Solutions and Rate360 to help hotels drive additional revenue & improve performance.
Radisson Royal Hotel, Moscow hosted 5th Hotel Business Forum on November 8-9, 2018. The event gathered hoteliers, business owners and hospitality professionals from Russia, the CIS and other countries. TOHOLOGY prepared photography coverage of the event.
Tourism leaders from across the public and private sectors came together at the World Travel Market in London for a high-level discussion on tourism’s role in rural development, the challenges and the opportunities. The Ministers’ Summit, hosted by the World Tourism Organization, focused on tourism innovation and technology and their place in empowering rural communities.