TOHOLOGY continues discussing hospitality industry careers. What are the candidate requirements at luxury hotels at the Canadian chain Four Seasons? What is more important, specialised education or experience? We asked these questions to Tatiana Kadykova, Assistant Human Resources Manager at Four Seasons Hotel Lion Palace St. Petersburg, the opening of which is scheduled for mid-2013.
TOHOLOGY: As a representative of the hotel, please describe a potential candidate for your company.
Tatiana Kadykova: The main principle and philosophy of our company are based on the golden rule – treat others as you would like to be treated yourself. That is why we attach utmost importance to personal qualities, attitude to work, to guests and colleagues, willingness to learn and grow, ambition to do their best at the job – everything we call the passion for service.
TOHOLOGY: In your opinion, what is more important: specialised education or experience in the industry?
Tatiana Kadykova: Professional hotel education in Russia is still very young, so many employees are trained on the job. Of course, it is wonderful when a candidate possesses the specialised education, it simplifies the process of entry into the profession.
On 12 November SWISSAM hosted the Career Day for representatives of the hospitality industry for the second time in a row. TOHOLOGY took interviews with a few directors participating in the Career Day and also prepared a special photo report about this event.
On August 23, a welcome cocktail of ABT-ACTE Russia, the association of business travel, was held on the HI-SO terrace. Private event was organized for acquaintance of the 5th Saint Petersburg Business Travel Forum’s participants.
Sports and event tourism is a rapidly growing sector of the global travel industry. TOHOLOGY continues writing reports about important, popular or interesting international events. Today it’s time for ATP tennis tournament St. Petersburg Open 2012.
Amsterdam has become sort of a hub for airline companies, as most of travellers decide to choose this city as one of the most convenient locations. This time we are going to make an inspection of the Crowne Plaza Amsterdam – Schiphol hotel in the Netherlands.