TOHOLOGY continues discussing hospitality industry careers. What are the candidate requirements at luxury hotels at the Canadian chain Four Seasons? What is more important, specialised education or experience? We asked these questions to Tatiana Kadykova, Assistant Human Resources Manager at Four Seasons Hotel Lion Palace St. Petersburg, the opening of which is scheduled for mid-2013.
TOHOLOGY: As a representative of the hotel, please describe a potential candidate for your company.
Tatiana Kadykova: The main principle and philosophy of our company are based on the golden rule – treat others as you would like to be treated yourself. That is why we attach utmost importance to personal qualities, attitude to work, to guests and colleagues, willingness to learn and grow, ambition to do their best at the job – everything we call the passion for service.
TOHOLOGY: In your opinion, what is more important: specialised education or experience in the industry?
Tatiana Kadykova: Professional hotel education in Russia is still very young, so many employees are trained on the job. Of course, it is wonderful when a candidate possesses the specialised education, it simplifies the process of entry into the profession.
In recent years, the programme of the St. Petersburg International Economic Forum has always included discussions of the tourism and hospitality industry. Last year's debate on the role of tourism in the economy was attended by Secretary General of the World Tourism Organization. The 2017 programme turned out to be no exception.
On January 28 gala dinner for the participants of WTA St. Petersburg Ladies Trophy 2019 tournament was organized in the Montferrand ballroom of the Four Seasons Hotel Lion Palace St. Petersburg.
ATP tennis tournament St. Petersburg Open 2013 took place on previous week. You can find review of the most interesting moments in our special report.