TOHOLOGY continues discussing hospitality industry careers. What are the candidate requirements at luxury hotels at the Canadian chain Four Seasons? What is more important, specialised education or experience? We asked these questions to Tatiana Kadykova, Assistant Human Resources Manager at Four Seasons Hotel Lion Palace St. Petersburg, the opening of which is scheduled for mid-2013.
TOHOLOGY: As a representative of the hotel, please describe a potential candidate for your company.
Tatiana Kadykova: The main principle and philosophy of our company are based on the golden rule – treat others as you would like to be treated yourself. That is why we attach utmost importance to personal qualities, attitude to work, to guests and colleagues, willingness to learn and grow, ambition to do their best at the job – everything we call the passion for service.
TOHOLOGY: In your opinion, what is more important: specialised education or experience in the industry?
Tatiana Kadykova: Professional hotel education in Russia is still very young, so many employees are trained on the job. Of course, it is wonderful when a candidate possesses the specialised education, it simplifies the process of entry into the profession.
In the summer 2013 there was opened a new hostel in St. Petersburg – Giggly Hostel. We visited Giggly and met with its management.
Radisson Hotel Group announces the appointment of Ramsay Rankoussi as the new head of development for Africa and Daniel Trappler, Senior Director, Development for Sub-Sahara, as the Group continues to increase its presence and renews its commitment to Africa.
On 19 December a perfume dining was organized at Lotte Hotel St. Petersburg. The event was supported by Cindy Guillemant, the founder & CEO of Moresque, and Molecule project, distributor of selective perfume brands. TOHOLOGY prepared photography coverage of the event.
1.5 billion international tourist arrivals were recorded by the World Tourism Organization (UNWTO) in 2019, globally. A 4% increase on the previous year which is also forecast for 2020, confirming tourism as a leading and resilient economic sector