TOHOLOGY continues discussing hospitality industry careers. What are the candidate requirements at luxury hotels at the Canadian chain Four Seasons? What is more important, specialised education or experience? We asked these questions to Tatiana Kadykova, Assistant Human Resources Manager at Four Seasons Hotel Lion Palace St. Petersburg, the opening of which is scheduled for mid-2013.
TOHOLOGY: As a representative of the hotel, please describe a potential candidate for your company.
Tatiana Kadykova: The main principle and philosophy of our company are based on the golden rule – treat others as you would like to be treated yourself. That is why we attach utmost importance to personal qualities, attitude to work, to guests and colleagues, willingness to learn and grow, ambition to do their best at the job – everything we call the passion for service.
TOHOLOGY: In your opinion, what is more important: specialised education or experience in the industry?
Tatiana Kadykova: Professional hotel education in Russia is still very young, so many employees are trained on the job. Of course, it is wonderful when a candidate possesses the specialised education, it simplifies the process of entry into the profession.
On Monday the 13th of January 2020 the Original Sokos Hotel Tripla opened its doors in the heart of the business district of Helsinki, Pasila. Having a stylish modern look and direct connection to the train station and the Mall of Tripla, the Original Sokos Hotel Tripla has become the dominant building of the district.
The Beverly Wilshire Hotel (Beverly Hills, USA) appeared in a famous American romantic comedy film “Pretty Woman”. The exterior and the lobby shown in the film are the real hotel, though the room settings were built at the studio.
Daniel and Samira Charbonnier held an open seminar “Catch the trend: the hospitality industry”.
Registration is open for the 59th ICCA Congress in Kaohsiung. In response to the uncertain situation and to give participants full control of how they wish to attend, ICCA is offering flexible and adaptable approach to registration and the accompanying fees. This means delegates can sign up now but change their registration type later, allowing them to change between virtual attendee, hub attendee or Kaohsiung in-person attendee.