TOHOLOGY continues discussing hospitality industry careers. What are the candidate requirements at luxury hotels at the Canadian chain Four Seasons? What is more important, specialised education or experience? We asked these questions to Tatiana Kadykova, Assistant Human Resources Manager at Four Seasons Hotel Lion Palace St. Petersburg, the opening of which is scheduled for mid-2013.
TOHOLOGY: As a representative of the hotel, please describe a potential candidate for your company.
Tatiana Kadykova: The main principle and philosophy of our company are based on the golden rule – treat others as you would like to be treated yourself. That is why we attach utmost importance to personal qualities, attitude to work, to guests and colleagues, willingness to learn and grow, ambition to do their best at the job – everything we call the passion for service.
TOHOLOGY: In your opinion, what is more important: specialised education or experience in the industry?
Tatiana Kadykova: Professional hotel education in Russia is still very young, so many employees are trained on the job. Of course, it is wonderful when a candidate possesses the specialised education, it simplifies the process of entry into the profession.
Julia Kostina is a professional luxury travel consultant at Renshaw Travel, one of the best luxury travel agencies in Canada.
On August 23, a welcome cocktail of ABT-ACTE Russia, the association of business travel, was held on the HI-SO terrace. Private event was organized for acquaintance of the 5th Saint Petersburg Business Travel Forum’s participants.
International MICE Geography Show Russia 2018 was held in Moscow on October 25-26. The event started off with the MICE workshop at The Ritz-Carlton, Moscow. The educational conference of the second day was hosted by Soglasie HALL, and closing ceremony took place in Loft Hall #2. TOHOLOGY visited IMGS and prepared video coverage of both days.
Jessica is a wellness travel consultant at Renshaw Travel, a family-operated travel agency in Vancouver, she is a passionate outdoors enthusiast and a world explorer. Her interests include aspects of Holistic health ranging from fitness to yoga, meditation and Ayurvedic medicine.