TOHOLOGY continues discussing hospitality industry careers. What are the candidate requirements at luxury hotels at the Canadian chain Four Seasons? What is more important, specialised education or experience? We asked these questions to Tatiana Kadykova, Assistant Human Resources Manager at Four Seasons Hotel Lion Palace St. Petersburg, the opening of which is scheduled for mid-2013.
TOHOLOGY: As a representative of the hotel, please describe a potential candidate for your company.
Tatiana Kadykova: The main principle and philosophy of our company are based on the golden rule – treat others as you would like to be treated yourself. That is why we attach utmost importance to personal qualities, attitude to work, to guests and colleagues, willingness to learn and grow, ambition to do their best at the job – everything we call the passion for service.
TOHOLOGY: In your opinion, what is more important: specialised education or experience in the industry?
Tatiana Kadykova: Professional hotel education in Russia is still very young, so many employees are trained on the job. Of course, it is wonderful when a candidate possesses the specialised education, it simplifies the process of entry into the profession.
St. Petersburg hosted the festival of short fashion films “A Shaded View on Fashion Film”. We were attracted by the fact that the director's movie was shot at the hotel.
The Golden Jubilee Conference Hotel has become the latest member of the globally renowned International Congress and Convention Association. The hotel combines all the standards of a four-star hotel with the facilities required for successful conferences and meetings. Membership of the ICCA will attract additional national and international events.
As part of the cultural program of the St. Petersburg Open 2012 tournament, Corinthia Hotel St. Petersburg hosted a culinary competition with the participation of current doubles champions Colin Fleming and Ross Hutchins.