After having previous inspections in the neighbouring Netherlands, now we move to the capital of Belgium, the city of Brussels, and take a look at one of its central hotels, i.e. Crowne Plaza Brussels – Le Palace hotel. It is located within the central area of the city but on the edge. It is in close proximity to the railroad station, Brussels South, just a 10-minute walk. There are several metro stations nearby as well.
- Where: Brussels, Belgium
- What: hotel inspection
- Hotel character: city & business
- When: spring 2016
The first impression was shocking in a good way, I thought I stayed at a luxury hotel, so good was the lobby. It was not huge, but it contained some features of a luxury hotel. You can enter the building from both sides, which is really convenient.
Hotel Address: Rue Gineste 3, Brussels – 1210, Belgium.
I arrived earlier than the official check-in time, however I was given a room and as an IHG Rewards Club member I was upgraded for free. The view was to the street. The design of rooms and floors was a little different from the one in the lobby. The room was not too spacious, though it was good and comfortable. I had all the amenities needed. The room also contained a safe and special herbal spray for a better sleep.
As for breakfast, it was not included in price, though I would not have time to enjoy in any case due to an early train. However, the bar at the hotel’s premises was quite cosy and personnel were friendly, as well as reception. There was a good choice of local, traditionally Belgium beer, give it a try if you have time!
The wake-up service via the call was provided on time, as requested, and all of the requests were handled quite professionally. I departed with a nice feeling of being a valuable customer. And I should say I was quite impressed that I did not hear any noise from the outside construction work, which is quite rare in this situation. To sum up, Crowne Plaza Brussels – Le Palace hotel proved its high level of service and kept me satisfied throughout my stay. Therefore, I would love to recommend this hotel to travellers, who are staying in Brussels.
Hotel Contact Information: Crowne Plaza Brussels – Le Palace website.
Young and popular in the USA Hotel Indigo chain continues to expand in Europe with opening of the Hotel Indigo Berlin – Centre Alexanderplatz, which is already the second hotel of this chain in Germany.
Luxurious Ritz Paris hotel has been the set for many films. Some scenes of “How to Steal a Million” movie were shot at this hotel in Paris.
Today’s hospitality is not only about a comfortable room, a stylish design or exquisite cuisine. Professionals of the hotel industry have long revealed a direct dependence of the company's success on the level of service provided. According to statistics, only 30% of complaints are related to the product while the remaining 70% comes from dissatisfaction with the service.
London Marriott Hotel Grosvenor Square was shown in the two-hour season 4 finale episode of the world-famous TV-show “Friends”.