On October 11, 2013 a friendly meeting of hospitality business executives took place at SWISSAM Hospitality Business School. Rector of the school Walter Spaltenstein with the SWISSAM management provided the guests with a report on their up-to-date achievements. Moreover, general managers, heads of human resources departments and other representatives of the hospitality industry shared ideas regarding hospitality business in Russia, and Saint Petersburg, in particular, and also how schools and universities can help hotels to achieve its goals.
The industry representatives pointed out 7 most important criteria, applied to candidates for a vacancy in the hospitality industry:
- Languages
Relevant: Russian, English, German, Spanish, Portuguese, Italian, and Asian (various). - Attitude
Goal setting, enthusiasm, motivation, proactivity. - Communication skills
Extroverted person. - Technical / professional skills
Basic skills (financial, property management systems (e.g. Opera PMS), etc.). - Awareness
Knowledge of the hospitality industry, global trends, news. - Leadership skills
- Change-oriented
Constant self-development, modernization.
Leading travel exhibition on the North-Western region of Russia INWETEX – CIS Travel Market and Saint Petersburg Travel Hub, a platform for discussion of hospitality and travel professionals took place on 11-12 October at the ExpoForum Convention & Exhibition Centre in Saint Petersburg. Events photo coverage by TOHOLOGY.
Kämp Collection Hotels published an announcement regarding the company’s acquisition by the Nordic Choice Hospitality Group with its headquarters in Norway.
Young and popular in the USA Hotel Indigo chain continues to expand in Europe with opening of the Hotel Indigo Berlin – Centre Alexanderplatz, which is already the second hotel of this chain in Germany.
The hospitality industry has become the great personalization race. With so many on-demand consumer and e-commerce platforms, today’s travellers are used to interacting with their favourite brands and services at the touch of a button and at their convenience. Amadeus and other leading technology providers partnered with h2c research company to learn how hoteliers are using technology today to enhance the guest experience.