On October 11, 2013 a friendly meeting of hospitality business executives took place at SWISSAM Hospitality Business School. Rector of the school Walter Spaltenstein with the SWISSAM management provided the guests with a report on their up-to-date achievements. Moreover, general managers, heads of human resources departments and other representatives of the hospitality industry shared ideas regarding hospitality business in Russia, and Saint Petersburg, in particular, and also how schools and universities can help hotels to achieve its goals.
The industry representatives pointed out 7 most important criteria, applied to candidates for a vacancy in the hospitality industry:
- Languages
Relevant: Russian, English, German, Spanish, Portuguese, Italian, and Asian (various). - Attitude
Goal setting, enthusiasm, motivation, proactivity. - Communication skills
Extroverted person. - Technical / professional skills
Basic skills (financial, property management systems (e.g. Opera PMS), etc.). - Awareness
Knowledge of the hospitality industry, global trends, news. - Leadership skills
- Change-oriented
Constant self-development, modernization.
On August 23, a welcome cocktail of ABT-ACTE Russia, the association of business travel, was held on the HI-SO terrace. Private event was organized for acquaintance of the 5th Saint Petersburg Business Travel Forum’s participants.
Moscow never sleeps! Together with the announcement about opening of the Four Seasons Hotel Lion Palace St. Petersburg, Canadian-based five-star hotel company introduces the plans for the opening of the second property in Russia in 2013 – Four Seasons Hotel Moscow.
How often do we pause to think about people behind luxurious service and miracles performed backstage beyond the STAFF ONLY sign? In a new monthly series we will have a coverage on issues related to building a team and pursuing a career in hotel industry. Our first release is dedicated to HR managers: What part a hotel HR manager plays?
In recent years, the programme of the St. Petersburg International Economic Forum has always included discussions of the tourism and hospitality industry. Last year's debate on the role of tourism in the economy was attended by Secretary General of the World Tourism Organization. The 2017 programme turned out to be no exception.