On October 11, 2013 a friendly meeting of hospitality business executives took place at SWISSAM Hospitality Business School. Rector of the school Walter Spaltenstein with the SWISSAM management provided the guests with a report on their up-to-date achievements. Moreover, general managers, heads of human resources departments and other representatives of the hospitality industry shared ideas regarding hospitality business in Russia, and Saint Petersburg, in particular, and also how schools and universities can help hotels to achieve its goals.
The industry representatives pointed out 7 most important criteria, applied to candidates for a vacancy in the hospitality industry:
- Languages
Relevant: Russian, English, German, Spanish, Portuguese, Italian, and Asian (various). - Attitude
Goal setting, enthusiasm, motivation, proactivity. - Communication skills
Extroverted person. - Technical / professional skills
Basic skills (financial, property management systems (e.g. Opera PMS), etc.). - Awareness
Knowledge of the hospitality industry, global trends, news. - Leadership skills
- Change-oriented
Constant self-development, modernization.
On March 26, 2019 Hotel Revenue Workshop for hoteliers responsible for operations, sales, marketing, revenue and distribution took place at the SO/ Sofitel Saint Petersburg hotel.
The release of the International Congress and Convention Association’s 2018 Country and City Rankings marks yet another successful year for the association meetings market. Paris, which previously held the top city spot in 2016, returns in 2018 to claim first place. The USA continues to top the country rankings.
Annual event for providers of MICE and business travel services and their customers International MICE Geography Show Russia 2018 was held in Moscow on October 25-26, 2018. The agenda of the first day included individual meetings of exhibitors and hosted buyers and final cocktail at The Ritz-Carlton, Moscow.
Use of the latest technology is a proven way of facilitating efficient hotel operation. While it is true that the hospitality industry makes a technology innovation leap now and then it still occurs that technology adoption is blocked by use of legacy infrastructure. This article is an overview of the impact of use of latest Information Technology on hotel operation and how infrastructure limitations may block using such technology which in turn may stall the industry growth or reduce profitability.